Shipping Policy

ALL SALES ARE FINAL INCLUDING CANDLEWORK TO BE BURNED ON OUR ALTAR.
NO REFUNDS.
NO EXCHANGES.
IF THERE IS SOMETHING WRONG WITH YOUR ORDER PLEASE EMAIL US AT SUPPORT@BRUJERIAGIRL.COM
ALL SALES SHIP VIA USPS WITH INSURANCE AND SIGNATURE TRACKING.
ONCE YOUR ORDER IS PLACED ALLOW 2-3 WEEKS PROCESSING TIME.
ONCE YOUR ORDER IS PLACED YOU WILL RECEIVE A CONFIRMATION NUMBER STARTING WITH AN "R" THAT IS YOUR ORDER NUMBER.
ONCE YOUR ORDER SHIPS YOU WILL RECEIVE A TRACKING NUMBER THAT IS YOUR SHIPPING CONFIRMATION.
IF YOUR ORDER IS RETURNED TO SENDER DUE TO YOU NOT CLAIMING IT AT POST OFFICE YOU MUST PAY A $15 RESHIPPING FEE.
IF YOU FILE A FRAUDULENT DISPUTE PLEASE NOTE WE WILL BE PROVIDING ALL INFORMATION ON OUR BEHALF AS WELL.
CHARGEBACK FRAUD IS A FORM OF THEFT AND YOU CAN FACE LEGAL CHARGES.